Frequently Asked Questions About Customized Home Goods

Customized Home Goods creates handcrafted, personalized home goods and gifts designed to be distinctive, meaningful, and made to last. We make our own products and create the majority of our personalized orders to specification rather than mass-producing them.

Our collections include personalized home décor, bourbon and whiskey gifts, luxury cutting boards, charcuterie boards, cigar gifts, wine gifts, wedding napkins, personalized coffee mugs, whiskey glassware, golf gifts, guest-room décor, wooden postcards, and other custom creations.

Below are answers to common questions about our products, personalization, craftsmanship, ordering, shipping, and more.

About Customized Home Goods

What is Customized Home Goods?

Customized Home Goods is a small, family-owned business specializing in handcrafted, personalized home goods and gifts. We make the products we sell and create many of our personalized pieces to order.

Our products are designed for people who want something more personal and distinctive than a mass-produced gift.

Where are Customized Home Goods products made?

Our products are handcrafted in the USA. We make the products we sell rather than simply applying personalization to mass-produced merchandise.

Are your products handmade?

Yes. Our products are handcrafted by us. Because many of our products are personalized, the majority are made to order according to the customer's specifications.

What makes Customized Home Goods different from mass-produced personalized gifts?

We make our own products and focus on craftsmanship, personalization, and distinctive materials. We do not rely on spray paint, vinyl, or stencils to create our personalized wood products.

Instead, we use techniques such as laser engraving and laser-cut wood and acrylic components to create dimension, depth, and detail.

Why are your products more expensive than products from big box stores?

Our products are not mass produced. Each item that we carry is also made by us, and because the majority of our orders are personalized, we make them to order.

We do not use spray paint, vinyl, or stencils to create your products. We use sustainable wood products and acrylics that are laser engraved, creating dimension and depth with our wood products.

Our products are visually appealing, handcrafted, and made to last.

What should I consider besides price when comparison shopping?

If you are comparison shopping, always compare apples to apples. Make sure both items have the same dimensions and thickness.

Consider whether the graphics are applied with spray paint and/or vinyl or created using 3D laser-cut wood and/or acrylic. Also consider whether one product is spray painted while another is stained to reflect the natural grain of the wood.

Finally, consider whether both products receive post-production treatment intended to help ensure longevity.

Personalized & Custom Gifts

Can I order one of your products without personalization?

Absolutely. Many of our products look great without personalization.

Can I personalize a product with a name or message?

Many of our products can be personalized. Available personalization varies by product and may include names, initials, monograms, messages, or other custom information.

Please review the individual product description for the personalization options available for that item.

Can I personalize a product with a company logo?

Many of our products can be customized with a company logo. If you have a specific logo or corporate project in mind, please contact us so we can discuss your requirements.

Can you create a completely custom design?

We welcome custom orders. If you have an idea that you do not see on our website, contact us before ordering so we can discuss what you have in mind and determine whether we can create it.

Can I order a personalized gift in a language other than English?

Absolutely. Please contact us before you order and let us know what you need. You can then provide the exact text you want reflected on the item.

You are responsible for the spelling and punctuation of the text you provide.

Will I receive a proof before my personalized order is produced?

You can request to receive a digital proof of your personalized order at checkout.

Please note that a delay in authorization of acceptance may cause a delay in production and shipping. Unfortunately, we do not provide proofs before you place your order.

Can I make changes to my order after placing it?

Please contact us immediately. We will check the status of your order and see whether changes can still be made.

Most orders begin production right away, so changes are not always possible.

Personalized Home Gifts & Décor

What types of personalized home gifts do you offer?

Our custom home collection includes personalized home décor, serving pieces, charcuterie boards, cutting boards, coasters, mugs, signage, guest-room décor, and other handcrafted gifts.

Explore our Custom Home Gifts collection to see the current selection.

What are good personalized gifts for a new home?

Personalized signs, serving pieces, cutting boards, charcuterie boards, mugs, coasters, and other custom home décor can make thoughtful housewarming and new-home gifts.

Our Custom Home Gifts collection includes a variety of options for celebrating a new home.

Do you make personalized gifts that are useful as well as decorative?

Yes. Many of our products are designed to be both useful and attractive. Cutting boards, charcuterie boards, serving trays, mugs, coasters, glassware, and other functional pieces can be personalized to make them more meaningful.

What are some unique personalized gifts that are not mass produced?

Because we make our own products, our collection includes many distinctive pieces that are substantially different from typical mass-produced personalized gifts.

Depending on the recipient, options include handcrafted cutting boards, bourbon barrel products, cigar ashtrays, golf displays, wine gifts, personalized glassware, custom signage, wooden postcards, and other personalized home goods.

Bourbon & Whiskey Gifts

Where does the whiskey barrel wood used in your products come from?

Our whiskey and bourbon barrel products begin with authentic whiskey barrels rescued from Kentucky distilleries. These barrels once housed some of Kentucky's finest whiskeys before completing their original purpose and being given a new life.

We carefully repurpose this reclaimed barrel wood and expertly handcraft it into distinctive products. The natural grain, markings, variations, and character of the original barrel remain part of each piece, making every finished product unique.

When you purchase one of our whiskey barrel creations, you're not simply purchasing a piece of wood—you're giving new life to a piece of Kentucky whiskey history.

What types of bourbon and whiskey gifts do you offer?

Our bourbon and whiskey collection includes personalized whiskey glasses, leather-wrapped whiskey glassware, barrel stave coasters, barrel stave products, whiskey and bourbon barrel heads and lids, serving trays, bar signage, cocktail napkins, bottle openers, golf displays, and other gifts for bourbon and whiskey enthusiasts.

Explore our Best Bourbon and Whiskey Gifts collection.

What is the difference between an authentic whiskey barrel head and a whiskey barrel lid?

For our products, an authentic whiskey barrel head and whiskey barrel lid are essentially the same thing. The terms are often used interchangeably to describe the round wooden end of an authentic whiskey barrel.

Our barrel heads/lids are made from genuine reclaimed whiskey barrels and handcrafted into unique products while preserving the natural character, markings, and history of the original barrel.

What are some unique personalized gifts for bourbon lovers?

Some of our most distinctive bourbon and whiskey gifts include authentic whiskey barrel stave products, personalized barrel heads and lids, personalized whiskey glasses, leather-wrapped whiskey glasses, barrel stave coasters, serving trays, bar signage, and other custom pieces.

Are your bourbon and whiskey gifts personalized?

Many of them are. Depending on the product, personalization may include a name, message, monogram, or other custom design.

Do you make gifts from whiskey barrel wood?

Yes. We create products using reclaimed whiskey and bourbon barrel wood, including barrel staves and barrel heads or lids.

What makes a bourbon barrel gift different from a typical personalized gift?

A bourbon barrel product combines personalization with the character of reclaimed barrel wood. The natural wood, markings, grain, and history of the material make each piece distinctive.

Do you offer personalized whiskey glasses and decanters?

Yes. We offer personalized whiskey glassware as well as custom whiskey, bourbon, and scotch decanters.

Explore our Custom Whiskey Decanters & Glasses collection.

Luxury Cutting Boards & Charcuterie Boards

Do you make personalized luxury cutting boards?

Yes. We offer luxury personalized cutting boards handcrafted from premium hardwoods.

Personalization options can include names, monograms, family crests, logos, meaningful messages, or other custom designs depending on the product.

Explore our Luxury Personalized Cutting Boards collection.

What types of wood are used for your luxury cutting boards?

Our luxury end grain cutting boards include premium Black Walnut, Hard Maple, and Cherry hardwoods.

Are your cutting boards made to order?

Yes. Our luxury cutting boards are made to order and handcrafted in the USA.

What makes your cutting boards different from ordinary cutting boards?

Our cutting boards are built with an emphasis on craftsmanship rather than simply meeting a price point. They are carefully constructed, sanded through multiple stages, and finished to enhance the natural beauty of the hardwood.

Can I personalize a cutting board as a wedding or housewarming gift?

Yes. A personalized cutting board can make a meaningful wedding, anniversary, housewarming, or family gift because it can be customized specifically for the recipient.

Do you make personalized charcuterie boards?

Yes. We offer handcrafted charcuterie boards, including live-edge Black Walnut options.

Our Custom Home Gifts collection includes current charcuterie board and serving options.

Wedding Gifts & Wedding Details

Do you offer personalized wedding gifts?

Yes. We offer personalized products that can be appropriate for weddings, rehearsal dinners, bridal celebrations, newlyweds, wedding hosts, and other special occasions.

What are some unique personalized wedding gifts?

Personalized cutting boards, charcuterie boards, serving pieces, wine gifts, glassware, wooden keepsakes, and other handcrafted home goods can make distinctive wedding gifts.

Do you make personalized wedding napkins?

Yes. Our luxury linen-like personalized wedding napkins can incorporate names, colors, monograms, artwork, or a wedding crest.

Explore our Luxury Wedding Napkins collection.

What are personalized wedding napkins used for?

Personalized wedding napkins can add a distinctive detail to wedding receptions, rehearsal dinners, bridal celebrations, cocktail hours, and other special events.

Cigar Gifts & Cigar Ashtrays

Do you make personalized gifts for cigar enthusiasts?

Yes. We offer handcrafted cigar gifts, including personalized wood cigar ashtrays and other cigar-related products.

Explore our Cigar Ashtrays collection.

What are your cigar ashtrays made from?

Our handcrafted cigar ashtrays are made from premium hardwoods including Sapele Mahogany, Walnut, and Maple.

Can I personalize a cigar ashtray?

Yes. Our cigar ashtrays can be customized with laser-engraved names, logos, or messages.

What makes your cigar ashtrays different from ordinary cigar ashtrays?

Our cigar ashtrays combine functional use with handcrafted hardwood construction and personalized engraving. They are designed to be distinctive pieces rather than ordinary mass-produced accessories.

Wine Gifts

Do you offer personalized gifts for wine enthusiasts?

Yes. Our wine collection includes personalized wine bottle gift bags, leather wine gifts, wine serving trays, wine barrel lid serving trays, wine cork shadow boxes, and other gifts for wine enthusiasts.

Explore our Wine Enthusiast Gifts collection.

What are some unique gifts for wine lovers?

Personalized wine bottle gift bags, leather wine bottle wraps, wine serving trays, wine barrel lid serving trays, wine cork shadow boxes, and personalized wine accessories can all make thoughtful gifts for wine enthusiasts.

Are your wine gifts appropriate for weddings and housewarmings?

Yes. Personalized wine gifts can be appropriate for weddings, anniversaries, housewarmings, birthdays, holidays, dinner parties, and thank-you gifts.

Golf Gifts

Do you offer personalized golf gifts?

Yes. Our Golf Gifts collection includes personalized golf gifts and golf-related accessories.

What are some unique personalized gifts for golfers?

Our golf collection includes personalized golf ball displays, whiskey barrel stave golf displays, golf bag tags, leather golf keyrings, and other golf gifts.

Can golf gifts be personalized with a golfer's name?

Many of our golf gifts can be personalized with a golfer's name or other custom information, depending on the product.

Do you offer golf gifts suitable for corporate events or tournaments?

Our personalized golf products can be appropriate for golf tournaments, business events, clients, employees, executives, and other golf-related occasions.

For larger or customized projects, contact us before ordering so we can discuss your requirements.

Personalized Coffee Mugs & Drinkware

Do you offer personalized coffee mugs?

Yes. We offer personalized coffee mugs featuring names, messages, designs, and other custom artwork.

Explore our Personalized Coffee Mugs collection.

What are personalized coffee mugs good for?

Personalized mugs can be used as gifts for homeowners, coworkers, friends, family members, realtors, clients, employees, and many other recipients.

Do you offer personalized whiskey glasses?

Yes. We offer personalized whiskey glasses, including leather-wrapped whiskey glasses and other custom whiskey glassware.

Do you offer personalized whiskey decanters?

Yes. Our whiskey collection includes custom whiskey, bourbon, and scotch decanters.

Explore our Custom Whiskey Decanters & Glasses collection.

Guest Room & Home Décor

Do you offer personalized guest room décor?

Yes. We offer products that can help add a personalized touch to guest rooms and welcoming spaces.

Explore our Guest Room Ideas collection.

What are some personalized guest room ideas?

Personalized guest room signs, welcome pieces, and other custom décor can make visitors feel more welcome and add a personal touch to a guest space.

Do you make personalized signs for the home?

Yes. Our home décor collection includes personalized signs and other custom wood décor.

Can your wood signs be displayed outdoors?

Our Address Signs, Porch Leaners, and Door Hangers can be displayed outdoors. Other signs are intended for indoor display.

The intended use will always be indicated in the individual product description.

Is there a finish on your wood signs?

All of our wood products are treated with a finish for extended life.

Will my wood sign look exactly like the image on my monitor?

Each piece we create is made from wood. Natural variations in grain, notches, and patterns mean that every piece will be different.

These natural variations are part of what makes each piece unique.

You can always request to see an image sample before we ship your finished product. Please feel free to communicate with us regarding any concerns. There is no such thing as too much information.

Custom Wooden Postcards

What are custom wooden postcards?

Our Custom Wooden Postcards are personalized wooden pieces designed to provide a more distinctive and lasting alternative to a traditional paper postcard.

Can wooden postcards be personalized?

Yes. Custom wooden postcards can be created with personalized messages and designs.

What occasions can I use a personalized wooden postcard for?

A personalized wooden postcard can be used for greetings, congratulations, thank-you messages, celebrations, special occasions, keepsakes, or simply to send someone a message they can keep.

Corporate & Business Gifts

Do you offer personalized corporate gifts?

Yes. We create personalized products that can be appropriate for clients, employees, executives, business partners, corporate events, golf outings, and other business occasions.

Can you put a company logo on a gift?

Many of our products can be customized with a company logo. Available options vary by product.

Can I personalize a corporate gift with the recipient's name?

Many products can be personalized with an individual's name in addition to a company logo or other business information.

What are some unique corporate gift ideas?

Handcrafted cutting boards, personalized whiskey glasses, bourbon barrel products, cigar ashtrays, golf gifts, serving pieces, wine gifts, and other personalized home goods can provide a more distinctive alternative to generic promotional merchandise.

Can you create personalized gifts for multiple recipients?

We can discuss personalized orders involving multiple recipients. Contact us with your requirements so we can determine what can be created for your project.

Can corporate gifts be shipped directly to individual recipients?

Yes. Our products can be shipped directly to gift recipients. We can also include a complimentary gift note when requested.

Gifts by Occasion

What are some unique personalized housewarming gifts?

Personalized cutting boards, charcuterie boards, serving trays, mugs, signs, coasters, and other home goods can make meaningful housewarming gifts.

What are some unique gifts for someone who has everything?

A personalized gift can make an otherwise familiar product feel much more personal. Depending on the recipient, options include bourbon barrel gifts, personalized cutting boards, cigar ashtrays, golf gifts, wine gifts, custom glassware, and personalized home décor.

What are some unique personalized gifts for men?

Depending on his interests, personalized bourbon and whiskey gifts, cigar ashtrays, golf gifts, whiskey glasses, decanters, cutting boards, serving pieces, and other handcrafted products can make distinctive gifts for men.

What are some unique personalized gifts for women?

Personalized home décor, cutting boards, charcuterie boards, wine gifts, coffee mugs, serving pieces, wedding gifts, and other custom home goods can be personalized for a wide range of recipients.

What are some unique personalized gifts for couples?

Personalized cutting boards, charcuterie boards, serving trays, wine gifts, whiskey gifts, home décor, and other custom pieces can make meaningful gifts for couples.

Ordering & Shipping

Can you ship gifts directly to the recipient?

Yes. You can ship our products directly to your gift recipient.

We are also happy to include a complimentary gift note. Please let us know in the Notes to Seller field.

What shipping carriers do you use?

We use USPS Priority Mail and UPS Ground service.

Can I make changes to my order after I place it?

Please contact us immediately. We will check your order status and see if we can make the requested changes.

Most orders begin production right away, so changes are not always possible.

Can I order a product without personalization?

Absolutely. Many of our products look great without personalization.

What should I do if I cannot complete the checkout process?

During checkout, always click CONTINUE at the bottom of each tab to advance to the next step in our checkout portal.

The Order Summary page is only a visual reflection of your current status in the checkout portal and is not a page that advances the checkout process.

Gift Cards

Can I pay the balance with a credit or debit card if my purchase exceeds the value of my gift card?

Yes. You can pay the amount that exceeds your gift card balance with a credit card or debit card.

Can I use two separate gift cards to pay for one order?

Yes. You can use two separate gift cards to pay for your order and complete your purchase.

Do Customized Home Goods gift cards expire?

No. Your gift card maintains the same value as cash and will maintain its value until it is used to make a purchase.

Can I transfer my gift card to someone else?

No. Only the recipient of the gift card can make purchases using the distinct gift card code.

Privacy

How do you protect my personal information?

We will never sell, rent, loan, or give away your information.

For complete information about how we handle personal information, please see our Privacy Policy.